IT leadership

  • “Frictionless Giving”…at the United Way?

    February 7, 2017 Not long ago I was reading about Domino’s Pizza and their efforts with their phone apps on what they call “frictionless ordering,” or the Zero Click App.  You can read about it here. The assumption is if you order pizza from Domino’s, you’re probably going to order what you did before.  So…

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  • Science Fiction as Predictor and Guide

    February 2, 2017 I don’t know if most IT practitioners start off as Sci-Fi fans, but ever since I was a young reader, I’ve loved science fiction, but not to the point of being rabid or having a single unrelenting focus.  I remember in 4th and 5th grade devouring all the Jules Verne books, which…

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  • Disruption Stories

    Stories abound about ways in which the Internet has been a disruptor to business and the status quo.  Back in the early 90s I got to witness the carnage and bloodshed firsthand at the University of Tulsa. As I said in the About…History is written by the victors, and the folks who were the high…

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  • “So tonight I’m gonna party like it’s 1999…”

    With apologies to the late, great Prince…RIP. You’ve all heard the hype and bluster about the Cloud.  As a term, I smirk about it being a “new” concept:  the AT&T reps who used to call on me at Blue Cross Blue Shield of Oklahoma were using it in 2000.  It’s old telco jargon that’s now…

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  • Adventures in ERP migration

    August 6, 2015:  Today I had a great phone call with a former colleague in the Washington State Community College system. He joined our little band of 32 IT Directors about a year after I did, and was at a similar-sized college so naturally we hit it off.  It was great to reminisce and recall personalities,…

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